Return Policy

We want you to be satisfied with your purchase.

Returns
You may request a return within 14 days of receiving your item. To be eligible:

• Items must be unused and in original condition

• Original packaging must be included

Non-returnable items:

• Final sale items

• Customized or personalized products

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

To initiate a return, please contact us at luxhelp@outlook.com.